Question 1

What exactly is Inheritfy?

Accepted Answer

Inheritfy is an encrypted digital vault that stores your important documents (passwords, insurance policies, final messages, legal documents) and automatically delivers them to your chosen beneficiaries when you pass away or become incapacitated. Without a system like this, your loved ones may spend months searching for critical information during an already difficult time.

Question 2

How does the check-in system work?

Accepted Answer

You set regular check-ins—monthly on Starter, weekly on Premium, or daily on Legacy. If you miss consecutive check-ins, Inheritfy sends you reminders via email. On Premium and Legacy plans, SMS can also participate in verification workflows. Documents are only released after the verification process completes. Each plan has a grace period (30-180 days) to prevent accidental releases.

Question 3

What are trustees and do I need them?

Accepted Answer

Trustees are people you trust (family members, close friends, attorneys) who verify your status if you miss check-ins. They act as a safeguard against false triggers. Starter includes up to 2 trustees for basic verification, while Premium and Legacy allow unlimited trustees for larger families and professional planning teams.

Question 4

What encryption options are available?

Accepted Answer

All plans include two options: SSE (Server-Side Encryption) where we handle encryption for you, and CSE (Client-Side Encryption) where your data is encrypted in your browser before upload. CSE uses Shamir Secret Sharing to split your master key into 3 shares (browser, server, recovery phrase). Any 2 shares can reconstruct your key, giving you zero-knowledge privacy with multiple recovery paths.

Question 5

Is this legally binding? Will it replace my will?

Accepted Answer

No. Inheritfy is a secure file delivery tool, not a legal service. It complements but does not replace legal documents like wills or trusts. Think of it as ensuring your loved ones can actually find and access the information they need, while proper legal estate planning should still be done with an attorney.

Question 6

What happens if Inheritfy goes out of business?

Accepted Answer

Your data is always exportable. With SSE, you can download everything anytime. With CSE, you have your 24-word recovery phrase that can reconstruct your master key. Your browser also stores a local share for convenience. We maintain data portability so you can migrate if needed.

Question 7

How much does it cost?

Accepted Answer

Three tiers: Starter ($7/month or $70/year) with 5GB storage and essential features, Premium ($19/month or $190/year) with 100GB storage and advanced verification, and Legacy ($39/month or $390/year) with 1TB storage and maximum control. All plans include a 14-day free trial. Cancel anytime.

Question 8

Who can see my documents?

Accepted Answer

Only you can access your documents while you're alive. Beneficiaries only gain access after verification of your passing. With client-side encryption (CSE), even Inheritfy staff cannot see your documents—we only store encrypted data and hold just 1 of 3 key shares.

Question 9

Can I change beneficiaries or trustees later?

Accepted Answer

Yes, you have complete control. Add or remove beneficiaries, change trustees, update documents, or modify your verification settings anytime from your dashboard. Changes take effect immediately.

Question 10

What happens if my payment fails?

Accepted Answer

We enter a grace period (30-180 days depending on your plan) where your account is suspended, but the critical safety features continue working. If you become unresponsive during the grace period, we still release your packages as configured—protecting your legacy is more important than payment status. You can reactivate anytime by updating your payment method.

Question 11

What are the storage limits?

Accepted Answer

Starter: 5GB for essential documents, Premium: 100GB for documents plus photos and videos, Legacy: 1TB for extensive archives. All plans support common file types. If you need more storage, you can upgrade your plan anytime.

Feature	Starter	Premium	Legacy
Storage & Organization
Storage	5 GB	100 GB	1 TB
Vaults	1	Unlimited	Unlimited
Recipients	5	Unlimited	Unlimited
Packages	3	Unlimited	Unlimited
Verification & Security
Trustees	2	Unlimited	Unlimited
Check-in methods	Login & Email	Login, Email & SMS	All + escalations
Max check-in frequency	Monthly	Weekly	Daily
Grace periodIf your payment fails, the check-in system continues working for this period. Your packages will still be delivered to your beneficiaries even without active payment.	30 days	90 days	180 days
Encryption optionsAll plansWe believe security shouldn't be a premium feature. Server-side and client-side encryption are available on every plan—choose what works for you.	SSE or CSE	SSE or CSE	SSE or CSE
Quorum-based releases
Time Capsules
Time capsules per year	2	6	Unlimited
Max active capsules	5	20	50
Max size	10 MB	50 MB	200 MB
Max recipients	10	25	100
Max release time	10 years	25 years	50 years
Advanced Features
Secrets engine
Scheduled packages
Emergency accessCreate temporary access links for trusted contacts when you're hospitalized or traveling. They request access, you set a waiting period to block false alarms, and you stay in control.	1 link	5 links	Unlimited
Notifications & Support
Notifications	Email	Email + SMS	Intelligent escalating
Support	Email	Priority email	Priority phone + email
Audit trail		Basic	Advanced filtering

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